Store Manager - Hoboken.

Job Status : Full-Time

Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business.

At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store LeadersWarby Parker Retail wouldn't be what it is today without them! In this position, you'll build & lead a team of service-minded Managers, Opticians, & Advisors in executing processes & creating amazing customer experiences.

Exercising your business savvy, you'll steer your team toward hitting their personal performance goals & meeting our company's financial targets.

Along the way, you'll have opportunities to share knowledge & collaborate with your peers through our annual Store Leader Summit.

Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading!

What you'll do :

• Represent & communicate Warby Parkers values & philosophy to customers & team members
• Execute & improve all operational activities to meet your store's financial targets & customer experience goals
• Consistently follow company-wide processes to maintain brand consistency
• Manage daily scheduling & payroll for the entire store team
• Coordinate store events with our Marketing team
• Implement existing procedures (and create new ones!) to protect the companys inventory & assets
• Follow & enforce protocols to ensure risk management & safety
• Build & foster an engaged, effective team through recruitment & on-boarding, as well as ongoing training & development
• Lead biannual performance & development reviews for each store team member
• Live & breathe Warby Parker's core values in your quest to exemplify what great service looks like
• Create an inclusive workplace culture by treating all teammates & customers with respect
• Attend company leadership trainings, including our annual Store Leader Summit

Who you are :

• Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
• Able to build, coach, & retain a high-performing team that meets sales, operational, & financial performance goals
• A clear, honest, & empathetic communicator who's able to make tough decisions
• An organized, entrepreneurial go-getteryou're unafraid of taking calculated risks to deliver results
• An upbeat collaborator with strong interpersonal skills
• A resourceful problem-solver & out-of-the-box thinker when faced with challenges
• Curious & willing to question how things are done & how they could be done better
• Able to inspire your team by promoting our vision & purpose in a compelling way
• Highly interested in business, technology, & fashion
• Ready to bring fun into your workplace but willing to put in long hours when required
• Passionate about providing nothing-but-wonderful service
• Not on the Office of Inspector Generals List of Excluded Individuals / Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees :

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Leave
• Optical Education Reimbursement
• Snack Pantry
• And more (just ask!)

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our , which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us :

Warby Parker was founded with a mission : to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be.

We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see.

We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home.

Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.