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WordPress Support Specialist

VirtualVocations
Irving, Texas, United States
Full-time

A company is looking for a WordPress Cloud Support Specialist to assist customers with their WordPress and hosting needs.

Key ResponsibilitiesServe as a WordPress expert, providing guidance and support to customersAssist customers through voice, chat, and ticket channels with WordPress-related issuesIdentify opportunities for new training materials and contribute to improving customer experienceRequired QualificationsCustomer-first attitude with a passion for empowering othersKnowledge in troubleshooting and resolving WordPress and hosting issuesStrong desire to teach WordPress and web-based technologiesEnjoyment of customer interactions across various communication channels

25 days ago
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