IT Manager

Responsibilities

Oversee and assist in the daily operations of the IT Department to ensure the functionality, availability, and security of Westport IT systems, data, backups, and communications;

troubleshoot and remediate issues that arise

• Procure and manage IT equipment and professional services in accordance with Westport Procurement and Contracting Policy
• Manage IT vendors, contracts and service level agreements and perform vendor audits
• Manage information technology projects
• Coordinate internal and external resources, timetables, budgets, and the reporting to Director of Information Technology
• Develop department policies, process and procedures documentation and provide internal training to department and impacted end users
• Ensure compliance of department and organizational polices
• Participate in internal and external audits; oversee and coordinate responses to audit requests
• Manage department team members, including performance and training assessments.
• Assist in the development of IT staffing plan and professional growth
• Manage IT department services and prepare management reports of department activities, tasks, and operational metrics
• Will be expected to organize and lead quarterly department meetings, ensuring a structured and effective communication platform for team members.
• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
• Anticipate future demands of initiatives related to technology, budget and business within your department and design / implement solutions to meet these needs
• Maintain professional and technical knowledge through continued education, online / inperson training and attendance of educational workshops, reviewing professional publications, networking and participation in professional industry groups

Qualifications

Education / Experience

• Associate’s and / or Bachelor’s degree in Computer systems or similar field
• IT Certification preferred but not required (CompTIA A+ certification, Microsoft Certified IT Professional, Cisco certified network associate, etc.)
• A minimum of 3 years or more of experience in a management or supervisory role is required.
• Relevant years of work experience may substitute for the degree requirement
• Knowledge of design, development, testing and implementation of enterprise scale apps
• Understanding of SharePoint Designer, InfoPath, Web Parts and workflow creation
• Proficient knowledge of understanding permissions, capabilities and responsibilities of SharePoint User : End Users, Power Users, Site Owners, Site Collection Administrators.

Skills

• Excellent verbal and written communication skills
• Strong ability to plan and manage numerous processes, people and projects simultaneously
• Ability to work within a team and to foster teamwork
• Must possess excellent presentations skills with the ability to deliver clear and engaging demonstrations to management.
• Must have adept public speaking skills and be capable of answering inquiries and leading public discussions with assurance and composure.
• Proactive, self-starter, goal oriented and ability to work independently
• Proficient in Microsoft 365 Dynamics, SharePoint platforms including business intelligence tools such as Power BI

If applicable) Ability to work flexible hours depending on various departmental project deadlines and / or Company events and sponsored programs (including a few late evenings and weekend events per year)

• General office and telephone skills are required
• Basic Computer Skills are required
• Must maintain and hold a valid State Driver’s License (if driving for Company business for the role)

Benefits for Full-Time Employees

• Paid Time Off
• Paid Holidays
• 401(k) Eligibility
• Health Benefits : Medical, Dental, Vision
• Life Insurance Benefits
• Supplemental (Flexible Spending Accounts, Disability, Cancer / Critical Care, Hospitalization, Accident)
• Recognition of Hard Work and Exemplary Performance
• Clean, Air Conditioned, Friendly Working Environment
• Discretionary Bonus Based on Several Factors

About Westport Properties

Founded in 1985, Westport Properties ( WPI ) is an owner-operator of self storage, multifamily and industrial properties across the United States.

The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services.

As of October 2023, WPI has approximately 15.0 million square feet of self storage space under management and its total assets under management is approaching $3.

2 billion with its US Storage Centers brand as well as over 650 multifamily units while employing over 600 people nationwide.

WPI is a founding partner of the 501(c)3 Kure-It, a non-profit organization that raises money for underfunded cancer research, and Charity Storage, a 501(c)3 that uses vacant storage units to raise money for local charities.

To date, Kure-It has raised over $15M and Charity Storage has raised over $1.2M.

Disclaimer

All employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV records.

Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and / or position.

This job description neither restricts nor prevents management’s right to assign and / or reassign duties and responsibilities to this job at any time of the essential functions.

It does not proscribe or restrict the tasks that may be subsequently assigned.