Training Specialist II

Great Opportunity for an Administrative / Training Specialist with excellent customer service skills and MS Office Suite proficiency.

Must have a current TS / SCI clearance and have a currently active polygraph. Will sponsor!

Qualified candidates would be working for ADET ( Associate Directorate for Education and Training) Learning Support Services in direct support of the customer and the National Cryptologic School (NCS).

Contractors offer support for the training functions that support ADET and the NCS.

Training Specialists will provide support in the organization, planning and administration of training operations. Role requires candidates to interact with students from all over the world, in traditional and / or distance learning settings.

Responsibilities :

• Provide assistance to instructors in the administration of courses or curricula via a variety of delivery methods.
• Coordinate use of classified and unclassified space, tools and equipment, faculty or speakers, and course materials in order to facilitate training.
• Provide support in the organizing, planning, and managing of training operations.
• Provide introductions of the various speakers and topics identifying the significance of the topic within course of instruction.
• Confer with managers, instructors, and the Government in verifying facilitator needs.
• Schedule instructors to conduct training based on the availability of classrooms, equipment, and personnel.
• Collaborate with faculty to ensure the availability of course materials for web-based training, self-paced training, and platform based training.
• Prepare and maintain documents / files / folders.
• Record and Maintain data records in Databases.
• Prepare and maintain schedules.
• Prepare and deliver briefings.
• Initiate, track and conduct follow-up for tasking.
• Validate requirements.
• Send out welcome letters in support of synchronous learning events
• Reserve rooms in support of synchronous learning events
• Coordinate site visits or field trips for a program or learning event
• Test the audio / visual (A / V) equipment and computer systems
• Track completion of pre-work from students
• Generate course syllabi
• Provide the administrative remarks to the students, i.e., standard opening remarks, course evaluation process, etc.
• Track down student no shows and record it in ELM and ATTRS
• Advise the Curriculum / Program Manager of possible changes in course requirements (enrollment increases, facility changes, etc.)
• Submit requests to obtain new course designators
• Enroll / withdraw students
• Prepare course / event completion certificates and obtain appropriate signatures
• Prepare and maintain course folders in the shared drive
• Prepare and maintain official hard copy course folders
• Communicate with external students in the Intelligence Community (IC)
• Set-up student and instructor computer accounts / passwords
• Submit requests to clean-up files on computer systems after each class.

Requirements :

• One (1) year experience participating in a synchronous learning environment
• Four (4) years in Microsoft Office Suite of products and have basic application trouble-shooting skills.
• Four (4) years of customer service skills / principles.
• Will eventually obtain MS Office and Customer Service Cert. Flash pays.

Approximate Salary Range : $42,300 - $47,600

Can also apply to https : / / flashtg.com / flash-technology-careers

or send resume to [email protected].

Some of the benefits include :

401(k) with 6% company match - VESTS IMMEDIATELY

Medical Insurance (with HSA and HRA options)

Dental Insurance

Vision Insurance

Life and Disability Insurance

Complimentary AURA Identity Theft Protection

Tuition Reimbursement

Paid Time Off

Referral bonuses

And more!