DENTAL ASSISTANT

Location / Org Data : Brand Logo :

Overview :

This position is primarily responsible for assisting the dentists during the examination and treatment of patients.

Responsibilities :

Core duties and responsibilities include the following. Other duties may be assigned.

• Review patient schedule and correlating charts one day prior to ensure readiness for treatment.
• Opens office and operatories by turning on all computers, setting up sterilization for the day, and ensuring rooms are ready for the first treatment.
• Obtains and records medical and dental histories and vital signs of the patient and communicates this information to the doctor.
• Obtains dental radiographs and cone beam scans on patients and reports findings to the doctor.
• Provide a high level of patient experience through communicating comfort options, patient education, and treatment expectations.
• Assists dentists in the management of medical and dental emergencies.
• Provides post-operative instructions prescribed by the dentist.
• Maintains clinical notes for patients documenting pertinent information in the patient charts.
• Generates consult and post-operative reports to be sent to referring dentist.
• Collaborates with front and back office to ensure dentists schedules run smoothly and efficiently in addition to communicating treatment plan with Front Desk team.
• Protects patients and employees by adhering to infection-control policies and procedures.
• Properly closes out operatories at the end of shift to assure operatories are clean and restocked and patient ready.
• Maintains dental supplies inventory by checking stock to determine inventory level, anticipates needed supplies, and communicates the need to the Manager.
• Maintains patient confidentiality per HIPAA.
• Assists with daily office cleaning responsibilities.

Please note that additional responsibilities may be assigned.

Qualifications : QUALIFICATIONS :

QUALIFICATIONS :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

EDUCATION :

High school diploma or equivalent

EXPERIENCE :

Dental Assistant experience

Knowledge of dental practice and procedures preferred

Knowledge of dental radiographs

Knowledge of dental software programs

COMPETENCIES :

To perform the job satisfactorily, an individual should demonstrate the following competencies :

Technical Skills Assesses own strength and weaknesses; pursues training development opportunities; strives to continuously build knowledge and skills;

shares expertise with others

Customer Service Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service;

responds to requests for service and assistance; meets commitments

• Interpersonal Skills Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things
• Oral Communications Speaks clearly and persuasively in positive or negative situations; listens and gets clarification;

responds well to questions

• Written Communication Writes clearly and informatively; able to read and interpret written information
• Quality Management Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
• Diversity Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
• Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically;

upholds organizational values

• Organizational Support Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; respects diversity
• Planning / Organizing Prioritizes and plans work activities; uses time efficiently
• Professionalism Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position;

accepts responsibility for own actions; follows through on commitments

• Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
• Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
• Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation;

able to deal with frequent change, delays, or unexpected events

• Attendance / Punctuality Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
• Dependability Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments;

commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan