Senior Marketing Operations Specialist

Earnest’s mission is to make higher education accessible and affordable for everyone. We empower past, present, and soon-to-be students to maximize their financial futures through thoughtful guidance and impactful products.

We build tools that help people feel in control of their financial future, including :

• Private student loans - low rates, people-first service, and flexible payments.
• Student loan refinancing - break free from high interest rates or monthly payments.
• Scholarships - access to thousands of scholarships to help students pay less.

The Sr. Marketing Operations Specialist will report to the Marketing Analytics Lead.

As the Sr. Marketing Operations Specialist, you will :

• Take the lead on selecting, implementing, and maintaining a best-in-class marketing technology stack to serve marketers across channels
• Work closely with marketers, engineers, and data teams to ensure consistent, accurate and timely reporting of data across the organization
• Enable advanced analytics and modeling use cases by partnering with internal marketing, analytics, and data science teams to understand their requirements

Your Impact :

• Own the marketing technology strategy and roadmap
• Serve as an expert on all things data for their partners in the marketing organization
• Proactively identify areas of opportunity to constantly improve our operational efficiency

About You :

• 4+ years experience in planning, implementing and maintaining marketing technology to serve marketers across channels at scale
• 3+ years thinking about data as a product : managing pipelines and back end infra, governance, enabling analytics and data science use cases, etc
• 3+ years in various data or platform integration projects, knowledge of different data transfer and sharing protocols
• Experience supporting marketing organizations
• Willing to travel to the Oakland office monthly to collaborate with other Earnies

Even Better :

• SQL Expert (working knowledge of Python)
• Experience using Braze, Segment, Google Marketing Platform, Amplitude, Looker
• Experience with marketing attribution methodologies and concepts
• Familiarity with campaign execution and campaign optimizations

Where :

• This role will be based in San Francisco, CA.
• While you’ll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office 3 times a month for team collaboration and some fun.

It's a chance to connect, share ideas, and maybe even some coffee together!

About Us :

What makes an Earnie culture :

• Drivers Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
• Humility Humble team players check their egos and consider the team’s needs above their own. They are self-aware of their strengths and opportunities for improvement.
• Growth Mindset People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including :

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work from home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• RSUs
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Annual my day
• Pet insurance!
• Competitive parental leave
• Plenty of Earnest swag, optional in person team gatherings, picnics, celebrations, and plenty of fun virtual events

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission.

We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status disability or genetics.

Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

LI-DNI

A little about our pay philosophy : We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary.

The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, and budget.

This range may be modified in the future.

Pay Range $161,000 $183,100 USD