ROLE DESCRIPTION :
As an Account Manager with the John Grana Insurance Agency, you are vital to our daily business operations and customers success.
You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
COMPANY DESCRIPTION :
At our State Farm Agency we are a trusted part of the community for over 35 years. Nestled in a historic building, our office blends modern technology with a historic and comfortable environment.
Our team is the heart of our Agency's success. We foster a culture where colleagues celebrate professional and personal milestones together.
Join us and experience a supportive vibrant environment where your contributions are valued and your growth and success is a priority.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS :
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
BENEFITS :
- Paid time off (holidays and vacation)
- Salary plus commission / bonus
- Health Insurance Contribution
- Growth potential / opportunities for advancement within my agency
- 401(k) with company match
- Work with our chief customer relations manager Molly, a loveable Black Labrador Retriever.
Account Manager - State Farm Agent Team Member
As an Account Manager with the John Grana Insurance Agency, you are vital to our daily business operations and customers success. At our State Farm Agency we are a trusted part of the community for over 35 years. As an attentive, sociable, and sales-minded professional, we are eager to have you on o...
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