Benefits Administration Project Manager

Job Description

Purpose :

The Benefits Administration Project Manager will be responsible for leading large, complex, or multiple medium-scale client projects.

The PM will coordinate with project stakeholders in the implementation of those projects. The PM will use project management best practices (procedures, processes, templates, tools) that are required to support the planning and execution of projects.

Through structured governance, the PM enables appropriate initiating, planning, executing, monitoring, and controlling, and closing for the program to achieve benefits.

The PM establishes and communicates program goals and directs team activities. The PM is responsible for managing integration, scope, time (schedule), cost, quality, resources, communication, risk and procurement activities and deliverables.

The PM adheres to the established project management methodology and standards while carrying out responsibilities. The PM adheres to the prevailing project governance standards and status reporting requirements.

The PM develops and maintains relationships with Business Unit leads and leadership teams to manage expectations of service, including work products, timing, and the value to be delivered for those projects.

Responsibilities :

• Support the Defined Benefits and Health & Welfare client Teams in leading client projects (core hours are 8-5pm EST.)
• Use of standard program / project management practices (procedures, processes, templates, tools) to support the planning and day-to-day execution of projects.4027
• Maintain relationships with the client, leadership and stakeholders to manage expectations of service, including work products, timing, and the value to be delivered.
• Demonstrate a thorough understanding of complex program management and leverage knowledge of Conduent to identify risk and evaluate impacts.
• Demonstrate excellent program management skills, inspire teamwork and responsibility with team members, and use current tools to enhance the effectiveness of deliverables while applying to projects.
• Ensure appropriate involvement of all stakeholders.
• Accountable and responsible for activities pertaining to managing integration, scope, time (schedule), cost, quality, resources, communication, risk, and procurement.
• Proactively identify and manage risks and issues pertaining to the project.
• Ensure appropriate governance practices are in place to monitor and control the project.
• Track the progress of program activities and deliverables and the non-program work to the consolidated project benefits.
• Support the client change request process through the creation of charters, scope statements, risk assessments, budgets, and value discussions.

Requirements :

• 5 years or more of experience in a Program Manager or Project Manager role in technology-driven programs / projects.
• Direct experience in leading / managing full lifecycle projects, or subsections of large / complex projects.
• Knowledge in "Benefits Administration" preferred in the areas of Health and Welfare and Defined Benefits.
• Demonstrated experience in project risk management.
• Relationship management and business development experience.
• Strong planning, organizational, leadership, meeting facilitation and negotiation skills.
• Ability to perform critical analysis of complex projects.
• Ability to perform preliminary project cost estimates in support of design process.
• Ability to effectively interview and interact with project executive sponsors, project team, and external consultants.
• Strong interpersonal skills, including strong verbal and written communication skills, the ability to make effective presentations, and communicate technical concepts to non-technical stakeholders.
• Demonstrated integrity within a professional environment.
• Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint.
• In-depth Project Management Institute (PMI) Knowledge Areas and demonstrated proficiency preferred.

Education Requirements

• Bachelor's Degree Computer Science, Information Systems, Business Administration, or other related field required or Equivalent years' experience.
• Certified or pursuing certification as a Project Management Professional (PMP) preferred, but not required.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions :

Remote work : Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you :

• Health and Welfare Benefits : Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings : We will support you as you save for your future.
• Employee Discounts : We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities : We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training : Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off : We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment : We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can :

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time.

The estimated salary range for this role is $100,000 -$115,000.

About Us

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About the Team

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.

For those using Google Chrome or Mozilla Firefox please download the form first : click here to access or download the form.

You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible.

Providing this information is a requirement of your employment at Conduent.