Description
This Special Events and Experience Manager position is responsible for all aspects of planning, coordination, and execution of community events organized by the Parks Department for the City of Fishers.
Events and Experiences include, but are not limited to, weekly summer concerts, festivals, community holiday celebrations, competitions, and fundraisers.
This role will work closely with both internal (city departments, public safety, volunteers, etc.) and external (vendors, sponsors, performers, etc.) stakeholders.
This position will supervise full-time employees, part-time employees, and manage multiple volunteers during events.
The position is expected to split work time between the office environment, performing related administrative duties and in the field, and serving as the front of the house manager and primary point of contact during events.
Examples of Duties
- Recommend, develop, and implement short / long term goals and objectives for Parks and Recreation department.
- Pursue and maintain partnership opportunities with local organizations / vendors.
- Execute and manage contracts as they relate to community events / programs.
- Research and evaluate local entertainment options for booking.
- Manage all logistical aspects of events, including run of show, site maps, set-up / tear-down and staff coverage.
- Communicate and coordinate need with internal departments (Public Safety, Public Works, etc.) and outside contractors / agencies.
- Provide Front of the House management for events; event staff / volunteer supervision, vendor management, alcohol management and conflict resolution.
- Gather feedback and provide post-event evaluations and follow up, including financial assessment of each event.
- Coach, mentor, and manage full-time and part-time staff as assigned.
- Use various computer applications and programs to create and maintain event records and files.
Minimum Qualifications
- Bachelor's Degree from an accredited college or university preferred;
- Two (2) years of experience in event management and planning preferred;
- Experience working successfully with both internal and external stakeholders required;
- Knowledge of principles, practices, and procedures used to coordinate events;
- Valid driver's license and ability to be insured to drive a city vehicle required;
- Some nights and weekends are required;
- Ideal candidate will possess strong leadership skills, confidence in decision making, and provide clear delegation to staff and volunteers;
- Must demonstrate the ability to work effectively in fast-paced, stressful situations and seamlessly handle multiple tasks and responsibilities;
- Strong organizational, interpersonal, and communication skills required.
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