Job Description :
Pay Range $74.24hr - $78.24hr
- Build and optimize operational workflows used by Trust and & Safety investigators.
- Building alignment across product teams, cross functional partners (Global Operations, Payments, FP&A, Community Support, etc.
and Leadership / Executive teams.
- Communicating day to day as well as long term updates to senior management.
- Come up with recommendations for build vs buy decisions, technology innovations, and trends in the industry and large architectural changes in their product domain area.
- Maintain product and operational backlog. Own prioritization process for solutions.
Skills :
- 5+ years of product or program or operations management experience in Trust & Safety.
- Fraud, risk, safety product experience preferred but not required.
- Exceptional deep dive, problem solving, collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams.
- Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders.
- More than comfortable in an ambiguous matrixed organization.
- Strategic platform and systematic thinker who can balance big picture strategy with detailed, flawless execution and impact delivery.
- Self-motivated and proactive, with demonstrated creative and critical thinking capabilities.
- Innate capability to, directly and indirectly, lead teams through success.
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