Operations Manager

We are looking for an Operations Manager who can help create a community and a welcoming environment for our students and families.

The Operations Manager will manage the classroom / instructors during operational hours, coach and train a team of instructors, and ensure students are provided with an enjoyable and fun learning experience.

You will work with parents to define their child’s learning needs and establish a high level of confidence and program value.

Who are we?

Code Ninjas is the nation’s fastest growing and largest kids coding franchise with over 400 locations in the US, Canada, and the UK.

In our center, kids ages 5-14 learn to code in a fun, non-intimidating way by playing and building video games they love.

Kids have a blast and can’t wait to come back. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and problem-solving, as they progress from white to black belt.

Our core promise is, Kids have fun, parents see results. We believe in these words so much that it’s written on the walls in our center.

Responsibilities include :

• Oversee daily operations of the Classroom
• Manage a team of up to 10-20 employees
• Work with our software and tools to manage operations
• Engage and oversee coding coaches / tutors to ensure team needs are met
• Ensure the center is a fun and safe learning environment for our students
• Ensure that parents understand how their child is learning and progressing
• Uphold standards with respect to center cleanliness & operational standards
• Opening / closing the center when needed
• Report weekly to the Owner on progress

Qualifications :

• Must have a strong entrepreneurial drive and be able to lead a team and manage an office with little to no oversight
• Knowledge of business operations and team leadership with customer service experience
• Excellent organizational and communication skills; ability to build and nurture strong relationships with families and staff, and foster a culture of fun and creativity
• Proven management skills; ability to train and develop staff, including delegating responsibilities
• Ability to think on the fly and take necessary action to make things happen
• Familiarity with technology, Microsoft suite, social media, office equipment
• Passion for STEM education
• Flexible schedule, must be able to work on weekdays between 2pm-7pm and on Saturdays from 10am-2pm
• Must be fun to work with and enjoy working in a fast paced, dynamic environment
• Deadline and detail-oriented
• We can't miss dates or overlook customers
• Strong analytical and critical thinking skills
• Must pass background check
• Los Alamitos, CA 90720 : Reliably commute or planning to relocate before starting work (Required)
• Work history with kids (babysitting, mentoring, coaching, tutoring etc.)
• Experience in teaching, mentoring and / or child care preferred but not required

Education : Bachelors, High school or equivalent (Required)

Experience : Management / Team Lead : 1 year (Preferred), STEM / Technology Knowledge preferred but not required

Manager Experience : 1-3 years preferred

License / Certification : CPR Certification (Preferred)

Expected Work Schedule :

Mon to Thurs : 1-7pm

Fri : 2 : 30 to 6 : 30pm

Sat : 9am-2pm

Sun : As needed based on any events such as Birthday Parties.

Job Type : Full-time

Salary : $40, - $45, per year

Benefits :

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule :

• Monday to Friday
• Weekend availability

Work Location : In person