A company is looking for a Director of Client Support and Fulfillment to lead their client support function.Key ResponsibilitiesScale and lead the client support function for property management customers and their residentsEstablish a metrics-driven function with proven consistency for customer satisfaction, quality, and response timesManage and coordinate in-house domestic teams with offshore BPO resourcesRequired Qualifications7+ years of experience in SaaS and services client support leadershipProven track record of exceeding KPIs that directly impact the customer experienceLeadership experience with a history of scaling teams to meet growing business needsProperty tech experience preferredExperience with ServiceCloud, Salesforce, Totango, or comparable platforms
Senior Director of Owner and Guest Support
A company is looking for a Senior Director of Owner and Guest Support. ...
Director of Product Support & Flight Safety
The Director of Product Support & Flight Safety directs all field service and customer support activity to ensure Crane products are performing as specified for the application. Director of Product Support & Flight Safety. Responsible for initiation, calculation of estimate, and communicatio...
Director of Product Decision Support
A company is looking for a Director of Product, Decision Support. ...
Director of Client Engagement
Title: Director, Client Engagement. Director, Client Engagement with Creative Planning. Communicate the depth of services Creative Planning offers. Searching for highly motivated sales-driven financial advisors to take on the role of. ...
Senior Director of Platform Support
A company is looking for a Senior Director, Platform Support to lead their platform support team. ...
Director of Product Support & Flight Safety.
The Director of Product Support & Flight Safety directs all field service and customer support activity to ensure Crane products are performing as specified for the application. Analytical skills and disciplines to support Planning and overall Product Support TasksExperience with reading/interpretin...
Director of Client and UI Engineering
As a Director at Compass, you will play a pivotal role in nurturing the growth of both managers and engineers, fostering a culture of continuous learning and technical excellence. Stay abreast of emerging technologies and industry best practices, driving adoption where appropriate to ensure the clie...
Regional Director of Client Operations - Pacific Northwest
Benefits: Medical, Dental, and Vision coverage for full-time employees after 90 days Extensive Training Programs Career Growth Opportunities Requirements: 2-3 years of Business Development experience 2-3 years of Client Relations experience 2-3 years of Client Retention experience 2-3 years of Netwo...
Customer Success Manager I, Commercial
You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. This important role will report to a Senior Manager of Customer Success. Provide expert customer insight to product ma...
Senior Director, AI Infrastructure Optical Network Performance
Oracle is looking for a Senior Director in AI infrastructure Optical Network Performance in Oracle Cloud Infrastructure (OCI). As a Senior Director for AI Infrastructure Optical Network Performance , you will lead a highly skilled team of engineer looking at performance optimization and innovation i...