RESPONSIBILITIES
Assist with the planning and execution of various Premium Membership special events : batting practice, cocktail parties, pre-game experiences, etc.
This includes, but is not limited to, coordinating ticket distribution, check-in for events, assisting Red Sox Legends, and handling all photography needs.
- Develop unique experiences driven by a genuine passion for hospitality, aligning with the overarching goals of the Client Services department.
- Prepare all club spaces for games & special events by following the guided checklist for each club location.
- Assist with all activations associated with the Client Services’ Family Day program.
- Schedule and facilitate all trophy & mascot visits for the department.
- Assist with uploading and organizing photos taken during games and activities.
- Assist with organizing homestand client entertainment budget.
- Contribute to the daily client amenity fulfillment and tracking.
CHARACTERISTICS / QUALIFICATIONS :
- Ability to commit to the November 2024 - November 2025 timeline.
- Bachelor’s Degree in hospitality, business or marketing-related fields preferred.
- Innovative, process-oriented and well-organized.
- Passionate and committed to providing a high standard of customer service.
- Experience with Salesforce or a CRM-based platform is preferred. Qualtrics and ProVenue or ticket based program is a plus.
- Ability to commit to a minimum of 35 hours a week throughout the year-long position (including nights, weekends and holidays).
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