Job Description
Job Description
Scheduling / Patient Coordinator
About us....
ARCH Orthodontics is one of the longest standing Orthodontic Practices in New England. We are proudly celebrating 50 YEARS of service! Having started our practice in Stoughton in 1974, we have grown to cover the greater Boston area with 6 offices from Hyde Park to Orleans, and have literally been responsible for creating millions of beautiful smiles across a multitude of generations for half a century.
There is no greater joy than helping someone smile, and we are looking to enhance our team as continue making smiles. Are you driven to succeed?
Committed to excellence? Do you have dental experience? Do you have sales experience? Are you looking to be the difference that makes the difference in someone's life?
If so, we may have a place for you....
The Opportunity
Oftentimes the very first contact between our dental practice and the patient is with YOU! This is one of the most critical roles in our office.
The Scheduling / Patient Coordinator manages the front desk, ensures consistent and manageable patient flow and is responsible for the initial patient experience.
They truly are what we like to all, "Patient Ambassadors." Ensuring that all of our patients receive the respect, courtesy and attention that they deserve is top of mind for this position all day, every day.
General Duties
The Scheduling / Patient Coordinator creates the first impression and a lasting impression for each patient, whether in person or on the phone.
This person greets patients, schedules appointments, answers phones in our call center, manages administrative records and financial records such as insurance billing and payments.
They communicate consistently with patients and develop long-lasting relationships with the people in our care. Sometimes, scheduling can be challenging as we have multiple locations, so this person needs to be incredibly organized, plan the work and work the plan! If juggling many priorities is your thing - this is the right role for you!
Requirements
- Ability, and willingness, to work in our Hyde Park location, and provide coverage as needed at our other locations
- Sense of humor and compassion for others.
- Incredible organizational and planning skills.
- Minimum typing skills of 35 to 40 words per minute, or better.
- Prior experience in customer service, or call center environment, is strongly preferred.
- Prior scheduling experience is a major plus.
- Must love working with the public - particularly young children and parents.
- Ability to maintain composure when during peak office times.
- Outstanding communication skills, and willingness to acquire additional skillsets.
- High School Diploma or GED
- A strong sense of personal values and integrity.
- Willingness to travel to other locations if needed.
- Bilingual a plus! (Spanish)
Scheduling/Patient Coordinator
The Scheduling/Patient Coordinator manages the front desk, ensures consistent and manageable patient flow and is responsible for the initial patient experience. The Scheduling/Patient Coordinator creates the first impression and a lasting impression for each patient, whether in person or on the phon...
Scheduling Coordinator
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and p...
Administrative Assistant
The Administrative Assistant performs general administrative office assignments, medical record keeping, and functions as a communication link to and within the healthcare unit as appropriate. VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has openings for a Full ...
Scheduling Coordinator
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and p...
Project Coordinator - Grants and Contracts
Joule has a client that is looking to hire a Project Coordinator directly to assist wit. Grants & Contracts, Coordinator. ...
Program Office Coordinator
The Home for Little Wanderers' Walpole campus and programs based in Walpole, MA is seeking a Program Office Coordinator. May play the role of Safety Officer at the program. Experience overseeing facilities within an office or agency. Computer literate including Microsoft Office and Internet Explorer...
Remote Customer Service Representative $45 per hour
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin...
Information Technology Project Coordinator
Assist in the end-to-end project management process. Prepare, maintain, and present project documentation, including reports, meeting notes, and status updates. Facilitate collaboration and information sharing across different project teams. Proficiency in project management software (i. ...
Patient Care Coordinator
As a Patient Care Coordinator, you will play a pivotal role in assisting individuals in achieving their aesthetic aspirations. At the Spiegel Center in Newton, Massachusetts, innovative surgical approaches and unparalleled patient care are at the core of everything we do. Premier Plastic Surgery Par...
Remote Bilingual (Spanish) Customer Service Representative
Our Customer Service Representatives are responsible for answering the phones in a timely manner, being a skilled problem solver, have the ability to work well with others along with meeting set quality standards. Providing excellent customer service . Driven by empathy and powered by AI and pr...