Cash Applications Specialist

Securitas Technology Corporation, (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Position Duties :

• Carefully perform the customer payment application according to the customer support documents.
• Maintain accuracy in the GL Customer Account and follow up the closing issues with our stakeholders and escalate any necessary issues to the OTC Lead.
• Carry out customer reconciliations to clarify the final balance in the account.
• Make direct customer contact to get the relevant support documents.
• Provide updates, using reporting tools, and periodic reporting needs
• Maintain accurate and timely records for collection activity to allow for proper follow-up.
• AR as warranted & work with others to bring timely resolution to long standing issues.
• Follow up, recommend, and discuss action plans with Credit Management regarding adverse situations and help develop further plans of action & next steps
• Work on various departmental projects within Credit and as needed cross-functionally to maximize efficiencies & drive improved levels of performance
• Monitor and provide training to the OTC team.
• Perform the resolution customer disputes by phone queue or email as the business required
• Additional duties as required.

Secondary Activities :

• Improvement process participation as the operation needs.
• Work closely cross functionally with Sales, Supply Chain, Customer Service, DCs and others to bring resolution to open AR issues to improve DSO & WCT
• Work closely with customers to obtain documentation needed to make offsets within ERP system to resolve and close open aged balances

Qualifications :

• Minimum High School Diploma or GED.
• 2+ years’ experience in cash application preferred; accounting or finance required with comparable experience of 1 year of accounting / receivable experience.
• Solid knowledge of various ERP systems desired
• Computer literacy a must
• Excellent technical credit / collection knowledge
• Multi-tasking and analytical skills critical
• Strong fluency of the English language
• Proficiency with MS Office and other software applications
• Strong organizational skills
• Excellent verbal & written communication & customer relations skills
• Ability to problem solve is key to success

Securitas Technology offers comprehensive benefits including :

• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.