Shift Leader
As the Shift Leader, you are responsible to improve Guest satisfaction through financial controls, operations, the direction of Team Members, and compliance within the scope of an assigned shift.
The Shift Leader has full accountability for restaurant operations during assigned shift when management is not present.
This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.
RESPONSIBILITIES
- Responsible for restaurant operations (labor, inventory variance) during assigned shifts.
- Provides production direction to Team Members concisely
- Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
- Delegates in a way that encourages teamwork during a shift to ensure that the restaurant operations comply with Company standards
- Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings
- Works with team to act on Guest feedback and resolve complaints in a timely, friendly, and professional
- Complies with the requirements of government regulations, Market Policy, food safety, Security Policy, operations, and policies and procedures relating to all activities in the restaurant during the shift
- Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions
- Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members
- Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
- May perform essential functions and duties listed in the restaurant Team Member job description
- Flexible to work evenings, weekends, and holidays.
- Prompt and regular attendance on assigned shifts
We are always looking for motivated individuals who share our passion.
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position.
It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's or the franchise owner may amend, change, or modify the responsibilities and duties of this position to meet business needs, as necessary.
This job description does not constitute a contract for employment and may be changed at the discretion of Denny's or the franchise owner with or without notice.
Shift Leader
Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Provides direction to crew m...
Restaurant Shift Leader
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift. Our Restaurant Shift Supervisors a...
Shift Leader
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. ...
Shift Leader - 3574
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...
Shift Leader
As the Shift Leader, you are responsible to improve Guest satisfaction through financial controls, operations, the direction of Team Members, and compliance within the scope of an assigned shift. The Shift Leader has full accountability for restaurant operations during assigned shift when management...
Shift Leader - 2049
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...
Shift Leader - 3018
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...
Shift Leader - 3765
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...
Shift Leader
Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Provides direction to crew m...
Shift Leader - 2384
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...