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Temporary Call Center Representative

VirtualVocations
Nashville, Tennessee, United States
Full-time

A company is looking for a Temporary Call Center Representative (Remote).Key ResponsibilitiesAnswer incoming calls to resolve customer inquiries and provide information on benefitsUtilize resources to offer solutions and manage customer relationships effectivelyComplete after-call support functions and identify customer trends for escalationRequired Qualifications, Training, and Education2+ years of interactive customer service experienceFluent in English;

bilingual in English and French preferred for some rolesHigh school diploma or equivalentStrong computer navigation skills and minimum typing speed of 30 WPMFlexibility to work a 40-hour week during varying shifts as needed

8 days ago
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