Program Manager, Cisco Commerce

Location : RTP

Travel : Sometimes as needed

Application window has been

extended and expected to close on 10 / 15 / 2024

What You'll Do

As a Program Manager for Cisco Commerce, you will Implement and drive program management standards, including project governance policies and procedures, to ensure consistent practices across technical and strategic programs.

Responsibilites include :

Develop program plans with well-managed dependencies and internal partner alignment in shared tools (JIRA, Confluence, etc.

Lead all aspects of resource distribution for staffing, budgeting, and scheduling to boost efficiency.

• Identify, assess, and mitigate project risks, ensuring active management of risks throughout and issue resolution.
• Establish effective communication channels with partners, ensuring transparency and alignment throughout the project lifecycle.
• Drive continuous improvement initiatives within the portfolio, finding opportunities to improve the processes and tools used in project management.

Adhere to metrics and governance for process and drive process improvements.

• Build and maintain key performance indicators to measure and report on program and portfolio performance, making data-driven decisions.
• Develop strong working relationships with multi-functional teams to best understand and deliver on business goals and priorities.
• Prepare program status reports and executive briefings for various partner groups.
• Lead and manage Project Managers and Scrum Leaders.
• Implement projects (Discovery, Planning, and Development), tracking and resolving Key Business Deliverables (KBDs). Deliver within schedules and budget.

Who You'll Work With

Cisco's Operations enables every aspect of our business with innovative solutions. We are a global, dynamic team within Cisco Operations dedicated to driving technology transformation, enabling business growth, and providing outstanding experiences for our users.

As part of the organization, you'll be part of a global team responsible for creating a frictionless commerce experience.

This includes designing and enabling best-in-class buying programs, offers, and capabilities that will accelerate recurring revenue growth.

Our transformation charter includes developing new business models and driving partner readiness through offers by co-designing solutions that ultimately simplify our customer and partner experience.

Who You Are

Your background in program management, particularly within technology or commerce environments, has equipped you with a strong understanding of project governance, risk management, and continuous improvement methodologies.

You excel in communication and partner management. You are well-versed in Agile principles and practices, and you have a proven track record of driving cultural change and promoting Agile maturity within organizations.

As a leader, you possess strong leadership skills and have the ability to manage and mentor a team effectively. Your data-driven mindset allows you to make informed, strategic decisions.

In summary, you are a dynamic and experienced program manager who is ready to take on new challenges and drive success within Cisco Commerce.

Minimum qualifications

• Proficiency in project management tool JIRA with capability to generate and build reports
• At least 3 years of project management experience in the commerce environment.
• Advanced Excel skills to generate reports and create dashboards.
• Experience with Cisco Commerce and buying programs.

Why Cisco?

WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone.

How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out.

We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times.

We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together.

We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward.

Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for

technology and world changing? Be you, with us! #WeAreCisco