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Join Our Team :
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary :
As a Server, you will greet Guests through engaging interaction, make thoughtful menu suggestions, have superior menu knowledge, and deliver quick and timely service.
The server role provides a vital link between our Guests and the kitchen staff.
Responsibilities :
The essential duties and responsibilities of a Server include, but are not limited to, the following :
- Greet Guests with a smile in a timely and professional manner
- Possess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience
- Accurately records food and beverage orders from Guests in a timely manner
- Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactions
- Ensures that alcohol is consumed in designated areas only
- Seats Guests when applicable
- Consistently use suggestive selling techniques
- Collaborates with kitchen team to ensure that food orders are accurate
- Deliver food and beverage orders within established time frames
- Consistently wipes down and sanitizes Employee and Guest high-contact areas
- Properly utilizes Personal Protective Equipment while completing position specific tasks
- Adapts to the frequency and scope of required cleaning tasks
- Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
- Performs other work-related duties as assigned
Requirements :
- Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)
- Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
- Team Members who work with alcohol are required to complete a Safe Alcohol Service training program
- Prior serving or bar experience in a full-service restaurant preferred
- Availability to work flexible hours which include evenings, weekends, and holidays
- Requires regular and consistent attendance
- Has an energetic and friendly attitude during each shift
- Provides excellent Guest service
- Accurate cash handling and basic math skills
- Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
Must be able to effectively and regularly converse in and comprehend English
- Ability to work in a team environment and independently
- Ability to take and follow direction
- Responds with a sense of urgency
Physical and Environmental Requirements :
- Frequent bending, kneeling, and lifting up to 50 lbs.
- Frequent standing, walking and reaching around the theater.
- Noise level may be moderate to high at times.
- Be able to work in a standing position for extended periods of time.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.