Medical Assistant - Front Office

Job Description

Job Description

Job Title : Medical Assistant Front Office

Job Description

We are seeking a dedicated Medical Assistant to join our front office team. The ideal candidate will utilize Medent as EMR for patient records and play a crucial role in managing patient interactions and office operations.

You will welcome patients, manage the appointment calendar, handle incoming calls, verify insurance coverage, assist with check-in and check-out procedures, maintain patient records, and support medical staff during examinations and procedures.

This position offers the opportunity to work in a dynamic environment with a friendly and supportive team.

Responsibilities

• Utilize Medent as EMR for patient records.
• Welcome patients as they arrive, ensuring they feel comfortable and informed.
• Manage the appointment calendar, schedule patient visits, and coordinate with medical staff availability.
• Handle incoming calls, direct them to the appropriate personnel, and address patient inquiries.
• Verify patient insurance coverage and collect copayments.
• Assist patients with check-in and check-out procedures, ensuring all necessary forms are completed.
• Maintain and update patient records, ensuring confidentiality and accuracy.
• Process insurance claims, create invoices, and manage patient billing.
• Assist with patient examinations, take vital signs, and prepare patients for procedures.
• Assist with minor surgical procedures, wound care, and administering medications.
• Update and maintain accurate patient medical histories and records.
• Provide patients with information on treatments, medications, and post-procedure care.
• Order and manage medical supplies and equipment.
• Work with healthcare providers to ensure smooth patient flow and efficient office operations.

Essential Skills

• Experience with EMR systems, preferably Medent.
• Previous experience as a Medical Assistant.
• High volume patient care experience.
• Front office knowledge and computer savvy.

Additional Skills & Qualifications

• Medical Assistant certification preferred, but not required.
• Certification may be outdated / expired.
• Strong communication and interpersonal skills.

Work Environment

You will work Monday to Friday from 7 : 30 AM to 5 : 00 PM. After six months, you will work one evening until 8 : 00 PM and a shorter shift on another day.

There are occasional Saturday and Sunday rotations, 2-3 times per year, known in advance. Primarily, you will support the Morristown office but may work in other locations if needed.

You will handle 20-40 patients a day, depending on the provider, at an interval of about one patient every 15 minutes. This role involves floating to different offices for a change of pace, with a large network of 7 offices, all local to NJ, maintaining a small group feel.

Permanent perks include a 401K match, high PTO packages, and good bonding activities with a yearly party. The team consists of over 80 employees across all skillsets.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.

With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.

com for other accommodation options.