Job Description
We are hiring a Service Advisor / ASM for our busy Heritage Mazda of Catonsville Service Department. Our automotive Service Advisor / ASM greets customers and consults with them on their vehicle service needs.
Experience Everything MileOne has to Offer :
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success-driven work environment
- Training and mentoring opportunities
Our MileOne Employee Advantage :
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.
MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund : by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.
Service Advisor Responsibilities :
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Service Advisor Qualifications :
- Prior experience in automotive service writing, preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
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