Senior Sales Learning Specialist

As a Senior Sales Learning Specialist, you will be responsible for taking an active role in the planning, content development and implementation of high-impact training programs and learning experiences that drive the performance of the Group Distribution sales organization.

This candidate will have strong skills and experiences in sales L&D and an understanding of the sales process (and roles) to build upon the team's capabilities for delivering blended, innovative, and modern learning & sales enablement solutions applying digital design and delivery platforms.

You will be viewed as an L&D authority who works closely with key stakeholder and partners to bring innovative talent development solutions that help drive forward Guardian's strategic growth priorities!

You are

• A self-starter who seeks to "make an impact" by asking questions, offering solutions, and challenging the status quo.
• Eager to learn, with a growth mindset, continuously seeking to identify new training approaches, practices, processes and technology to improve the learner experience and facilitate desired behavior change.
• Organized in how you operate, able to effectively work within a virtual environment by allocating time efficiently in order to successfully lead multiple demands and competing priorities.
• Able to perform with a "sense of urgency" - completing high-expectations and aggressive timelines.
• A strong teammate and collaborator, willing to "step up to the plate" for the success of the team.

You have

• Bachelors degree in Learning / Education, Organizational Development, Instructional Design / Technology, Marketing, Human Resources or related field
• 5 plus years of L&D experience and / or Group Benefits Sales experience performing in some capacity as a sales subject matter authority, mentor or coach
• Group Benefits product knowledge - Guardian (or similar company)
• An understanding of Guardian (or similar company) sales organization and drivers of sales performance
• Developed and managed competency-based sales leadership training programs focusing on new hires, high-potential career progression and ongoing development for existing employees
• Experience with Salesforce and other Guardian systems applied by sales roles to perform their job
• Experience designing and implementing sales process and systems training.
• Knowledge of learning and development methodologies; formal design and development approaches and adult learning standard processes
• Experience with the complete training development lifecycle - analysis, design, development, implementation and evaluation (ADDIE)
• Led or participated in large scale training implementations.
• Familiarity with training technology as it relates to design and development (i.e., Articulate, Rise), learning management systems and Learning Experience Platforms used to deploy, maintain and monitor learning (Saba, Intrepid, MindTickle, WalkMe)
• Strong project management, change management, organizational, interpersonal, communication, influence and collaboration skills
• Follows through on commitment and holds self and others accountable for achieving required outcomes
• Proficiency with Microsoft suite of products, particularly Excel for data analytics and reporting
• Expererience deploying a variety of programs and / or solutions to geographically dispersed audiences

You will

• Be a key contributor to the modernization of sales training and enablement through the use of digital training design, delivery, reinforcement and coaching solutions to drive performance improvement of our sales professionals.
• Support the design, development and management of sales training programs including (but not limited to) the Early Career Program, Experienced New Hire, National Sales meetings, and role-based curriculums.
• Manage and continue to evolve Guardian's broker training offerings.
• Collaborate with the Sales Enablement team on the identification of targeted sales enablement opportunities where training will help influence measurable performance objectives.
• Play an integral role in the build-out, implementation and management of the MindTickle, Sales Enablement / Training platform.
• Manage learning content and program curriculums - auditing and updating training assets as needed, and building and maintaining digital learning paths.
• Consult as the L&D Subject Matter Expert (SME) with sales, internal business and product partners on the design, development and delivery of training.
• Develop and manage the training strategy for projects aligned to key priorities.
• Follow the complete training development lifecycle (ADDIE)
• Design for learning impact and transfer utilizing various delivery and reinforcement methods (70-20-10 metholody), and assess impact of training on desired outcomes.
• Apply training best practices based on adult learning theory to meet learning needs; methods include but are not limited to : instructor-led classroom and virtual, micro- / e-learning, self-directed, social & collaborative learning, video, podcasts, online assessments, games, simulations, role plays, etc.
• Develop course storyboards and learning activities (including role plays and simulations), determine appropriate delivery mechanisms, and partner closely with the Instructional Technology team in the development of micro-learning courses.
• Contribute to cross-team initiatives as needed.
• Design & deliver Salesforce training as needed.
• Keep up-to-date on both Group Benefits and Learning industry trends

Location

• Preferred candidate will be Flexible out for the Bethlehem, PA, Holmdel, NJ or Hudson Yards, NY office. Will consider other qualified internal talent.
• Up to 10% travel within the US

Salary Range

$66,130.00 - $108,640.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of high deductible / copay medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
• Dental plan
• Vision plan
• Health care accounts - flexible spending, health reimbursement, and health savings accounts
• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage
• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age / service-based Company contribution and an annual profit-sharing contribution, if applicable
• Complimentary 1 : 1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person / part remote)
• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work / life resources powered by Spring Health
• Wellness programs, including fitness program and equipment reimbursement
• Child, adult, and elder back-up care support through Bright Horizons
• Adoption assistance
• College planning
• Tuition reimbursement
• Student loan assistance
• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact applicant [email protected] .