Technical Program Manager Internship (AYPT)

Are you a student eager to gain hands-on experience in project management? Lexmark is offering an exciting opportunity for an Academic Year Part-Time Intern to join our team as a Technical Program Manager (TPM) within the Americas Professional Services and Global Practices Organization.

This internship provides a unique chance to develop valuable skills while supporting our customer-focused initiatives.

A TPM promotes communication and teamwork among individuals and groups both inside and outside the organization. They are accountable for supporting in pre-sales project activities from quote generation to contract signature, as well as the lead for project implementation.

Skills and Qualifications

• Currently pursuing a degree or certification in a relevant field.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office suite and applications, including Word, Excel, PowerPoint, SharePoint, Visio, Project, and Dynamics Strong written and verbal communication skills.
• Ability to work effectively in a team environment.
• Enthusiasm for learning and willingness to take on new challenges.

Preferred Qualifications

• Prior exposure to project management concepts.
• Familiarity with customer-facing interactions.
• Basic understanding of sales engagement processes.

Responsibilities

• General and Administrative Tasks
• Submit Timecards promptly.
• Create and / or provide input on documentation and processes.
• Pre-Sales
• Aid in providing budgetary estimates, proposals, and quotes to internal and external stakeholders upon request.
• Collaborate with the Contracts Manager for evaluation and production agreements.
• Implementation
• Contribute to initiating Microsoft Dynamics opportunities for Closed / Won invoicing procedures.
• Assign Technical Program Managers (TPM) and request Technical Integration Specialists (TIS) to projects.
• Facilitate internal knowledge transfer between Solution Architects (SA) and TIS.
• Participate and provide assistance (e.g., document minutes) in customer project kickoff meetings.
• Assist TIS in organizing technical meetings as required.
• Collaborate and develop project plans / schedules with the assigned TIS.
• Conduct / Assist internal and external weekly / biweekly project status meetings and provide updates / documentation in the associated Dynamics project.
• Manage and document issues and risks with TIS and the customer.
• Update the project plan as it progresses, and drive them to completion, obtaining customer sign-off for closure activities.
• Post Implementation
• Support / review and input contract-specific data in Position Asset (customer contacts, asset contacts, quantities, modules purchased, contract documentation).
• Submit / assist and manage the Position Asset for review and approval by the customer support team (TSC).
• Facility / assist / participate in final communication with customers regarding steady-state transition.
• Provide assistance in preparing necessary documentation to customers for steady-state transition.
• Assist in completing closeout procedures in Dynamics.
• Offer support to the Global Business Services (GBS) Team on Subscription / / Software Maintenance and Support (aka SMSA) Annuities.

How to Apply ?

Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!

We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.

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