Summary
Assumes responsibility for answering all incoming calls for the Patient Financial Services Reps (I & II). Will provide customer service to all patients calling into the Department and eliminate the need for voicemail for these incoming calls.
Works as a resource to the Patient Financial Services Reps I & II to assure that complete follow-through occurs with each patient inquiry.
Assumes responsibility for all mail correspondence and posting to accounts when there is no payment associated with a claim.
Requirements :
- High School graduate or equivalent required.
- 3 years of medical billing experience in A / R.
- Medical billing knowledge to include UB & HCFA billing is preferred.
Patient Financial Services Representative
Works as a resource to the Patient Financial Services Reps I & II to assure that complete follow-through occurs with each patient inquiry. Assumes responsibility for answering all incoming calls for the Patient Financial Services Reps (I & II). Will provide customer service to all patients calling i...
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