Description
Impact is hiring a HaloPSA Systems Administrator to join our nationally ranked Best and Brightest workplace! Impact is in the process of implementing HaloPSA to enhance our service management capabilities, and we need a dedicated systems administrator to manage its configuration and ongoing administration.
This role will be critical in ensuring the successful setup, optimization, and maintenance of HaloPSA to support our business operations.
We’re seeking someone with in-depth experience in HaloPSA configuration and administration. End-user knowledge will not be considered in lieu of system configuration and administration experience.
Responsibilities
- Lead the configuration and implementation of HaloPSA across multiple departments. - Administer and maintain the HaloPSA system, ensuring peak performance and reliability.
- Customize workflows, automation rules, and service request types to align with business needs. - Manage integrations with third-party tools and services.
- Monitor system performance, troubleshoot issues, and implement solutions. - Train internal teams on HaloPSA functionalities and best practices.
- Ensure data integrity and manage system backups and updates. - Develop and maintain comprehensive documentation for all configurations and customizations.
Things We Are Looking For
- Proven experience with HaloPSA configuration and administration. - Will consider HaloITSM experience - Strong understanding of IT service management (ITSM) principles and workflows.
- Proven experience in creating customized workflows and automation in HaloPSA. - Expertise in troubleshooting and resolving HaloPSA system issues.
- Experience with integrating HaloPSA with third-party systems (e.g., CRM, accounting software). - Excellent communication skills and ability to train technical and non-technical users.
- Strong problem-solving skills and attention to detail.
Benefits
- 20 days of PTO
- 12+ paid holidays
- Flexible Sick Day Policy
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) discretionary match & retirement plans
- Continued education reimbursement
- On-going training & development opportunities
LI-Onsite
HaloPSA Systems Administrator
Impact is hiring a HaloPSA Systems Administrator to join our nationally ranked Best and Brightest workplace! Impact is in the process of implementing HaloPSA to enhance our service management capabilities, and we need a dedicated systems administrator to manage its configuration and ongoing administ...
Network Administrator
As a result of our growth, we have a need for a Network Administrator. This role provides comprehensive technical and administrative support for Crane systems and a range of enterprise applications, ensuring smooth and efficient operations across hardware, software, and network environments. Ensure ...
Network Administrator
We are seeking a skilled Network Administrator to join our team and play a key role in maintaining and optimizing our network infrastructure. Collaborate with senior network engineers on network enhancements and improvements. The ideal candidate will contribute to ensuring reliable and efficient net...
Controls Systems Engineer
The Controls Systems Engineer is responsible for developing/designing machine and process control systems and implementing the finished product as required by the customer. ...
Network Engineer
The Network Engineer III is responsible for the operations of secure and highly available computing platforms, servers, and networks; they install, maintain, upgrade and continuously improve the operating or application environment. Monitors network operating capacity in terms of response time, avai...
Remote Managed Services Engineer II - Weekend Shift PM
Remote Managed Services Engineer II will be compensated for 40 hours a week but would work a maximum of 36 hours. Monitor and work tickets in ticket system for client submitted requests. Monitor and analyze customer networks, systems, backups, and security appliances. Work with customer’s prim...
Systems Engineer II - Network
Advanced knowledge and hands on experience with wireless and route/switch networking technology. ...
Senior IT Infrastructure Developer – Network Engineer
A minimum of 5 years of experience as a Senior Network Engineer, with a focus on LAN, WAN, WiFi, Cisco products, Palo Alto products, and SDWAN solutions. Knowledge of network management, network availability, and capacity planning. This is an exciting opportunity to work in a high-performing team wi...
HVAC Controls Systems Engineer II
Build your best future with the Johnson Controls team.As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join a winning team that enables you to build your best future! Our teams are uniquely...
Systems Integration Engineer - SCADA
Systems Integration Engineer – SCADA. Our client is seeking a Systems Integration Engineer – SCADA to join their dynamic team. In this role, you will be responsible for developing plant floor communication systems, facilitating data acquisition across manufacturing facilities. Troubleshoot and provi...