Field Service Engineer - Remote out of Phoenix, AZ area

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives.

Our commitment to innovation offers a unique opportunity : the chance to change the fight against cancer by developing, introducing, and supporting new treatment delivery systems and software that give hope and health to cancer patients and survivors.

Accuray develops, manufactures, and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized, and more effective, ultimately enabling patients to live longer, better lives.

Job Description

Field Service / Support Engineer : Provides highly visible customer support through on-site installation, overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

Serves as company liaison with customers on administrative and technical matters for assigned projects. Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.

This job may include any aspect of field support, including system hardware, software, PCs, and networking / wireless networking.

Minimum Requirements

To qualify for this position, candidates must furnish proof that they are authorized to work in the country they are applying to on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top.

We value diversity in both the professional and personal backgrounds of our employees, as this variety adds energy to every team and project.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin - including individuals with disabilities and veterans.

Accuray Pay Transparency Statement

Accuray pay ranges vary based on work location. As part of the total compensation package, this role may be eligible for the Accuray Bonus Plan or a role-specific commission / bonus, as well as annual refresh stock grants.

Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including geography, experience, skills, future potential, and internal pay parity.

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

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Remote working / work at home options are available for this role.