PATIENT SERVICES MANAGER

Unidine
Holyoke, Massachusetts, United States of America
Full-time

Unidine

Position Title : PATIENT SERVICES MANAGER

Salary : 70,000

Other Forms of Compensation : Benefits

Think Fresh! Lead with Excellence!

An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences.

Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation.

Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best.

Come and join our award-winning team!

Job Summary

In this role, you will ensure patient satisfaction and good public relations through the safe and efficient use and allocation of resources.

Key Responsibilities :

  • Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population and contract
  • Plans and supervises the patient food assembly and service
  • Complies with dietary restrictions to ensure optimal food preferences are met
  • Complies with regulatory agencies, including federal, state, and Joint Commission
  • Participates in facility-wide and department Performance Improvement Program and on
  • Performance Improvement teams to improve processes and patient care
  • Follows facility, department, and Company safety policies and procedures to include occurrence reporting
  • Performs other duties as assigned

Qualifications :

  • Certified Dietary Manager certificate required
  • Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
  • Willingness to participate in patient / resident satisfaction programs / activities
  • Knowledge of P&L accountability and contract-managed service experience is desirable
  • Registered Dietitian, Registered Diet Technician preferred
  • ServSafe certified highly desirable
  • 30+ days ago
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