Under the supervision of the Clinical Operations Manager, the Patient Registration Coordinator will schedule patient appointments, medical diagnostic tests, ambulatory and inpatient surgeries with hospital and ambulatory surgery facilities, variety of clinical, clerical, and administrative functions for Tulane University Hospital and Tulane University Medical Group Clinics verify insurance eligibility and benefits;
obtain prior certification and authorization for services and procedures; coordinate patient billing and collections; perform patient information data entry.
- Working knowledge of insurance pre-certification, reimbursement, and denial processes
- Familiarity with Medicare, Medicaid, and commercial payers
- Excellent customer service skills
- Ability to effectively interpret and follow oral and written instructions
- Ability to work on multiple tasks with multiple groups independently and concurrently, and to set
- priorities toward the completion of work procedures
- Ability to use designated reference materials and follow detailed instructions
- Ability to work independently and use appropriate judgment in relating detailed policy and procedure
- instructions to the individual patient registration situation
- Ability to work under pressure with time constraints
- Effective oral and written communication skills with the ability to work with others within a team to ensure quality patient care
- Professional attitude and appearance
- High School Diploma or equivalent.
- 3 years' patient registration experience, to include medical benefits verification experience and hands on experience working with Patient Registration and Scheduling Software.
- 3 years' patient registration and scheduling experience working with eClinicalWorks and / or IDX.
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Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consis...
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Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consis...
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Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consis...
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