Overview
Come Grow With Us! Pyramid Global Hospitality is an industry leading and growing global hotel management company. We are seeking a PM Server for The Dan to grow along with our company, and to be a part of the culture that puts its people first! We are looking for a customer service professional who is passionate about hospitality and specifically creating a top notch experiecne for all of our guests through food and beverage.
This is an opportunity to combine your can do attittude with a passion for service. If this describes you and you love what you do, we are interested in talking to you.
Qualifications Responsiblities include : Hospitably greet, prepare and serve food and drinks to our guests. Uses guest name and engages with guest during their meal to ensure a great dining experience.
Prepares tables, seating areas and side stations for service. Prepares condiments needed for service and assist server assistant in setting up the expo line and break down station for service.
Presents guests with menus and reviews the menu. Informs guests of specials and suggests appetizers and specialty items, "up-selling" whenever possible.
Takes order, reviews and enters into micros. Follows steps of service. This includes items such as bread service, beverage service and table maintenance.
Services other assigned tables, continuously observes dining room for any guest needs and makes sure that all guests are taken care of and have an outstanding dining experience.
Flexible in responding to guest needs; takes ownership of guest problems and resolves them. Notifies management of any opportunity guests Run food.
Ensure plates in the window match ticket orders before they go to the table (checking especially for consistency and modifications).
Modifications may indicate health or allergy conditions. Please be aware at all times : Allergic reactions can have potentially life threatening effects.
Familiar with food allergens and handles any guest with food allergies with a high sense of urgency. Communicates this to Chef and immediate supervisor.
Works together with server assistant to bus tables after each course and resets tables at the end of the meal for the next guest.
Presents check to guests and responsible for collecting payment. Follows hotel check closing and cash handling procedures.
Performs opening and closing (side work) duties as assigned by supervisor and weekly cleaning duties. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Be familiar with job hazards for your position and puts safety first.
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