Job Description
Job Description
Job Summary :
The Authorization Coordinator will ensure that insurance benefits are verified, patient responsibility amounts are calculated, and authorizations are obtained on all disciplines needed.
Job Responsibilities :
- Verify all insurance benefits and eligibility as necessary to ensure accurate financial estimates are provided to the patient and re-verify monthly benefits if the visits span a new month.
- Assist patients with questions or concerns regarding their authorization, paperwork or payments as needed.
- Obtain authorization on all necessary visits prior to utilization.
- Ensure all tasking is worked daily and completely to ensure appropriate follow up is timely.
- Respond to and resolve difficult / sensitive inquiries and complaints; evaluate problems and take appropriate action to resolve issues and concerns.
- Document accurately and timely in the EHR system all authorizations or interactions surrounding the insurance on every patient.
- Assist team members as needed.
- Maintain departmental goals and productivity parameters as set forth by the Supervisor.
Position Qualifications :
- High School Diploma or GED.
- 2 Years of collections experience in a medical office or hospital a plus.
- Billing Code Experience HCPCS, CPT
- Insurance knowledge a plus.
Skills Required :
- Excellent 10-key skills.
- Working knowledge of the EHR system..
- ICD-10 Code Experience
- Excellent interpersonal communication skills.
- Ability to maintain quality control standards.
- Ability to meet deadlines.
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