Support Technician-Entry Level

525 TECHNOLOGIES
Atlanta, GA, US
Permanent

Job Description

Job Description

Benefits :

  • Opportunity for advancement
  • Training & development

Support Technician (Entry-Level) 525 Technologies

About Us : 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware.

The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic.

Responsibilities :

  • Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
  • Diagnose hardware and software issues using diagnostic tools and problem-solving techniques.
  • Install and configure smart boards, commercial displays, and cameras.
  • Troubleshoot and repair hardware and software issues
  • Participate in data recovery and networking troubleshooting
  • Provide on-site support and maintain documentation of repairs.
  • Collaborate with a team of technicians to meet project goals.
  • Ensure quality control and maintain inventory of spare parts.

Why Join Us :

  • Career Growth : Cross-training opportunities in Low Voltage, IT, and AV Services.
  • Skill Development : Gain real-world experience while working with schools.
  • Supportive Team : Work collaboratively with a team dedicated to your success.
  • Flexible Opportunities : Perfect for recent grads or those looking to transition into IT.

Qualifications :

  • Willingness to install and run ethernet cable
  • Comfortable using ladders and able to lift over 50 lbs.
  • Strong troubleshooting, critical thinking, and time management skills.
  • Positive, professional attitude and reliable transportation.
  • Passion for technology and a willingness to learn.
  • Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.
  • Contract to Permanent Position
  • 11 days ago
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