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In Room Dining Order Taker

AccorHotel
Berkeley, California, USA
Full-time

Reporting to the Food & BeverageManager responsibilities and essential job functions include butare not limited to thefollowing :

  • Respond to allincoming calls in a courteous efficient professional and friendlymanner in adherence to Accorstandards
  • Consistently offer a professionalfriendly greeting and engaging service
  • Overseethe In Room Dining ordering reservationsystem
  • Process In Room Dining Ordersmade by phone
  • Understand shift endreports and the POS system
  • Assistguests with inquiries regarding food and beverage menu items in aninformative and helpful way
  • Have knowledge ofall menu items garnishes contents and preparationmethods
  • Assist withcreating reservations for theRestaurant
  • Follow departmentalpolicies procedures and servicestandards
  • Follow all safety and sanitationpolicies when handling food and beverage
  • Otherduties asassigned

Qualifications :

  • Previousservice experience an asset
  • Previous Point ofSale System experience an asset
  • Excellentcommunication and organizational skills
  • Stronginterpersonal and problem solvingabilities
  • Highly responsible &reliable
  • Ability to work well under pressureand multitask in a fast pacedenvironment
  • Ability to work cohesively as partof a team
  • Ability to focus attention on guestneeds remaining calm and courteous at alltimes

Physical Aspectsof Position (include but are not limitedto) :

  • Constant standing andwalking throughout shift
  • Occasional lifting andcarrying up to 20 lbs.
  • Occasional kneelingpushingpulling

RemoteWork : EmploymentType :

EmploymentType : Fulltime

Fulltime

19 days ago
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