Job Number 24108224
Job Category Sales & Marketing
Location JW Marriott Indianapolis, 10 S West Street, Indianapolis, Indiana, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Additional Information : This hotel is owned and operated by an independent franchisee, White Lodging Services Corp. The franchisee is a separate company and a separate employer from Marriott International, Inc.
The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.
If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
SUMMARY
The Cluster Director of Sales and Marketing is responsible and accountable for all Sales and Marketing for multiple hotels in a specific
geographic area. The Cluster DOSM oversees their team and directs them as to the needs of the department while focusing on
building new business, proactive sales, marketing, revenue management and maximizing sales while making sure we are securing the
right pieces of business for the hotels. The successful Cluster DOSM is a team player who is a champion of the sales process, knows
their market and market needs and builds a team that includes the Sales department and relationships with operations and the front
desk. He / she will be responsible for but not limited to, driving each property’s sales efforts, supervising sales managers, booking
revenue, completing and submitting business plans, action plans, and other reports on a timely basis.
RESPONSIBILITIES
- Setting goals and action plans around proactive business and account maintenance.
- Developing a marketing plan and works with both brand and White Lodging digital departments to ensure they are optimizing
their internet presence
- Building a sales team that is guest focused and understands our processes and action plans for the department and the hotel
- Recording all business leads in the hotels sales and catering management system and use the system to generate all
contracts, invoices and reports for the Sales Team while taking an active role in daily sales strategies and monthly / annual
forecasting
- Collaborating with Operations to keep them informed of group, catering and business transient business
- Keeping the front desk informed and working with them to ensure guests and potential guests are taken care of and their
business needs are met
Working closely with the General Manager to ensure that all sales goals and market share targets are on track and to develop
market and sales strategies
Interview, hire, train, and supervise sales staff through account review, correspondence review and coaching toward
improvement. Complete bi-annual performance evaluations and annual performance development plans with all sales team
members.
A bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field is usually required.
A master's degree may be preferred.
- Significant experience in sales and marketing within the hospitality industry, preferably in a managerial or director-level role.
- Strong understanding of sales techniques, revenue management, and distribution channels in the hospitality industry.
- Proficiency in developing and implementing marketing strategies, including digital marketing, branding, advertising, and public relations.
- Ability to analyze market trends, competitor activities, and guest feedback to develop effective strategies.
Communication : Excellent verbal and written communication skills, including the ability to present ideas and information effectively.
Flexibility to work in a fast-paced environment and adapt to changing priorities and business needs.
It's important to check the specific job posting or contact JW Marriott directly for the most accurate and detailed information regarding the current requirements for their Director of Sales and Marketing positions.
FULL TIME BENEFIT OVERVIEW
- Medical, Dental, and Vision
- Short- and Long-Term Disability and Life Insurance
- Employee Assistance Program (EAP)
- 401(k)
- Paid Time Off to include Vacation, Holidays, & Sick
- Tuition Reimbursement
- Complimentary and Discounted Rooms
This company is an equal opportunity employer.
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