Job Description
Your Role at Raising Cane’s :
The Communications Coordinator plays a key role in our multi-functional internal communications department. This role supports the administration of our highly successful internal communications platform / mobile application, which includes reviewing, publishing and writing content.
In this role, you will work with various types of content from pre-written, user generated, and promotional to drive adoption and engagement.
This role supports the Crew Communications Specialist and ensures content adheres to Raising Cane’s high standards.
Your Impact and Responsibilities :
- Administers the daily requirements of the internal platform to ensure the content management system and reporting are timely and up to our standards
- Reviews, publishes, and writes content for internal platform and other system-wide communications as needed
- Proofreads, edits, and fact-checks to ensure content is accurate and engaging
- Assists in managing communications between our RSO and restaurants, serving as a point of contact
- Acts as a liaison to various internal departments to provide communication support and to identify and create opportunities to promote department initiatives to internal audiences through the platform
- Supports the editorial calendar and overall workflow of content submissions and requests from internal departments throughout the company - ensuring content is developed on time to our standards
- Supports finding new ways to engage our ever-growing crewmember population through engaging content
- Helps lead ideation and content creation targeted for our internal audiences restaurant crewmembers, restaurant managers, franchise partners and RSO crewmembers
Qualifications
Requirements for Success :
- 1+ years of communications experience required, with an emphasis on writing and reviewing messaging for internal communications or social media
- Strong AP Style proficiency and experienced in various writing styles and formats
- Strong attention to detail, including editing and proofreading skills
- Internal mobile app content messaging creation and management experience is a bonus
- Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
- Self-driven, flexible, and highly energetic with strong written and verbal communication skills
- Ability to work effectively and efficiently both independently and collaboratively
- Must maintain confidential information
- Microsoft proficient : Outlook, Excel, PowerPoint and Word
- Able to work out of the Dallas Restaurant Support Office located in Plano, TX, full time
- Bachelor’s degree required - emphasis on Communications, Journalism and / or Public Relations
Additional Information
All your information will be kept confidential according to EEO guidelines.
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