Account Representative - State Farm Agent Team Member

Tom Harman - State Farm Agent
Charlotte, NC, US
Full-time

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus

ROLE DESCRIPTION :

As an Account Representative - State Farm Agent Team Member for Tom Harman - State Farm Agent, you are vital to our daily business operations and customers success.

You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services.

I have 33 years of experience as a State Farm agent. I believe in being available to our customers in person or by zoom, phone, or email.

No 2 days are the same and we try to have fun while maintaining excellence. I am looking for the right person, preferably licensed, but not required.

If you would like a challenging, rewarding career, please apply. I will gladly pay for licensing and training.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS :

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
  • 30+ days ago
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