Job Title : Call Center Representative
Location : Miami, FL
Company : Conxusime
Job Summary :
Conxusime is looking for a Call Center Representative to handle customer inquiries, troubleshoot issues, and provide excellent customer support via phone, email, and chat.
The ideal candidate will have strong communication skills and a customer-first approach.
Key Responsibilities :
- Answer inbound calls and respond to customer inquiries.
- Resolve issues efficiently and professionally.
- Maintain accurate records of customer interactions.
- Escalate complex problems to appropriate departments.
- High school diploma or equivalent.
- Strong problem-solving and communication skills.
- Ability to multitask in a fast-paced environment.
Benefits :
- Health, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- 401(k) plan with company matching.
- Opportunities for career advancement.
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