Senior Community Success Manager

VirtualVocations
Seattle, Washington, United States
Full-time
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A company is looking for a Senior Community Success Manager responsible for ensuring customer satisfaction and driving revenue.

Key ResponsibilitiesAchieve targeted renewal and retention rates for assigned customersBuild strong relationships with customers and provide strategic community management supportIdentify upsell and cross-sell opportunities while driving product adoptionRequired QualificationsCustomer-first mindset with the ability to build long-term relationshipsExperience in driving growth through cross-selling and upsellingKnowledge of online community strategy and tactical implementationFamiliarity with Higher Logic products and servicesStrong organizational skills to manage multiple projects simultaneously

22 days ago
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