Position Summary :
Practice Manager of Operations
1st Advantage Dental - Latham is looking for a Practice Manager of Operations to join our team.
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture.
As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations , you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community.
At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support.
This is where patients come first, and continuous learning is encouraged!
More about the role
- Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
- Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
- Ensure goals and priorities of Doctors and teams are achieved through servant leadership
- Bell Leadership Training every 18-24 months
- Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
- Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
- Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
- Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
- Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
- Understand the benefits and metrics of DMP and help Doctor to monitor progress
- Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
- Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
- Successfully onboard new team members through partnerships with recruiting and support office
- Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You’ll Gain
- Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
- Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
- Access to an expansive network of mentors and networking opportunities
- Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
About 1st Advantage Dental
1st Advantage Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.
Join a 16 person team that thrives on collaboration, communication and community
Minimum Qualifications
- Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
- Experience working in a fast-paced and customer-centric environment
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Excellent communication, leadership, coaching, and conflict resolution skills
- Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements :
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
Assistant Manager of Training and Operations
Our Assistant Manager of Training and Operations Support provides continuous training and support to our Residential Coaches and Managers to ensure our new employees are successfully transitioning from classroom training to their permanent job location. What does an Assistant Manager of Training &am...
Manager of Catering Operations
Lead and manage all aspects of catering operations, ensuring seamless execution of events and exceptional client satisfaction. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on bu...
Practice Manager of Operations
Practice Manager of Operations. Advantage Dental - Latham is looking for a Practice Manager of Operations to join our team. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Practice Manager of Operations. ...
Assistant Manager of Training and Operations
Our Assistant Manager of Training and Operations Support provides continuous training and support to our Residential Coaches and Managers to ensure our new employees are successfully transitioning from classroom training to their permanent job location. What does an Assistant Manager of Training &am...
Field Operations Manager
Supervise and assist with the setup and breakdown of events. ...
Vice President of Quality, Behavioral Health
Manish Sapra, Executive Director of Northwell Health’s Behavioral Health Service Line, with the support of Northwell Executive Leadership, invites applications and nominations for the position of Vice President of Quality, Behavioral Health. New York State's largest private employer and one of the n...
Vice-President for Public Health
The Medical Society of the State of New York (MSSNY) is an organization of approximately 20,000 licensed physicians, medical residents, and medical students in New York State. The Medical Society of the State of New York, a statewide public health and advocacy organization, seeks an energetic self-s...
Hotel Front Office Manager
We're growing fast and looking for an enthusiastic hotel Front Office Manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. Generate occupancy reports and compile financial information for the general manager. Hold responsibility for the front de...
Deposit Operations Support Manager
Under the direction of the Deposit Operations Officer, the Deposit Operations Support Manager is responsible for the assignment, oversight and completion of daily departmental tasks that are required of the Deposit Operations team. Coordinates the daily operations of the Deposit Operations staff und...
Residential Program Manager
Partnership with Maria College – 40% discount on the CASAC program and various bachelor's degree programs for employees, spouses, domestic partners, and dependents. Responsible for the needs of clients by developing programming that will enhance their knowledge, attitude and skills. Respon...