Manager, Security Operations

We are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way.

Our team is not intimidated by taking calculated risks, as they relish a good challenge and are eager to engage in problem-solving.

As a member of our team, you will work alongside like-minded experts in a culture that is deeply rooted in innovation and progression.

Join us to be part of a transformative journey that can shape the industry's future.

We are seeking a Manager, Information Security Operations to work remotely out of one of our offices, Dallas TX, San Diego, CA, El Segundo, CA Shamburg IL, Denver, CO Dubuque, IA and ST. Cloud, MN

The Manager, Information Security Operations, will be responsible for leading a security operations team and reporting to the Senior Manager, Security Operations.

They will provide technical guidance, and manage activities such as hiring, training, and evaluating Security Operations Center (SOC) staff.

They will also develop policies and procedures and keep the team informed about security operations issues and concerns.

This role will detect and respond to cyber security threats to ensure the organization operates securely. They will also manage financial activities, assess incident reports, and develop and implement crisis communication plans.

What you will do :

• Understand the internal SOC technologies and security feeds (firewall, router, switch,) for device upgrades and patches for remediation and eradication procedures.
• Analyze and evaluate network, system, and security alerts performing triage to include determining scope, urgency, and potential impact, and identifying the specific vulnerability.
• Ensure adequate / skilled staffing.
• Lead and develop a well-trained SOC Team with core competencies necessary to manage risk, stay ahead of security threats, or position the team to effectively mitigate risk.
• Lead the response to significant Security incidents, ensuring the SOC team is effectively responding.
• Provide oversight for and ensure completion of routine activities related to travel, events, and executive security.
• Oversee all enterprise-wide incident reporting, including review for compliance with established standards and appropriate follow-up activities.
• Responsible for administrative and other support duties, including scheduling, training, onboarding, and collection of metrics.
• Monitor email inboxes, work order service requests, and all communications devices.
• Monitor ServiceNow ticket age and total(s) daily.
• Delegate unassigned newly submitted tickets to analysts keeping in mind current workloads and availability.
• Develop policies and procedures and keep the direct manager informed about security operations.

What you need to have :

• 7 years of relevant experience with a combination of functional technical experience with aspects of major enterprise business systems and related technologies.
• Familiarity with industry-standard frameworks (NIST, ISO, PCI). FINRA and SEC standards are a plus.
• A results-driven individual who can manage multiple complex assignments, and manage assignments based on criticality, in a timely and professional manner.
• Ability to manage expectations with multiple stakeholders on projects and programs in conjunction with the information security team.
• Demonstrated personal integrity, the ability to professionally handle confidential matters, and exhibit the appropriate level of judgment and decision-making commensurate with the position and responsibilities.
• Deep understanding of measurement and key performance indicators for successful operations center environments.
• Outstanding communication capabilities, written and oral, with an emphasis on prompt, transparent, and appropriate targeting for incident-related notifications.
• Experience in security tools (Example : Splunk, CrowdStrike, Qualys, ServiceNow, Google GCP, etc.)
• Experience coordinating the delivery of projects.
• Experience presenting project plans to senior leadership.
• Experience communicating across a diversity of areas (e.g., legal, regulatory FINRA, SEC , finance, PR, and external industry groups).
• Bachelor’s degree in a technical field such as Computer Science, Information Security, Information Technology, Computer Engineering, or Information Systems.
• Experience with scripting languages : Python, JavaScript, and Perl.

Compensation

The salary range for this role is $165,000- $215,000 plus competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.

Compensation ranges may differ in differing locations due to cost of labor considerations.

LI-Remote