Job Description
Job Description
Benefits :We are a growing local company with global reach. We are a CBP Customs Brokerage House, International Logistics and 3PL Warehouse company with an office in Portland.
Our experienced team assists moving freight across oceans and delivering to all points in the US and abroad. Our team all share a positive attitude, problem-solving abilities, patience and excellent communication skills.
We have an open position for an entry level customs entry writer.
Responsibilities :
- Provides excellent and timely customer service, and proactively inform clients of the status of shipments.
- Adhere to any CBP CFR 19 Regulations.
- Work with other internal departments to ensure our customers' needs are met on deliveries and warehousing.
- Work with sales staff to ensure we generate new business and ensure customer satisfaction.
- Respond promptly to emails.
- Enter data into the correct program accurately and efficiently.
- Verify data entered is correct before transmitting.
- Strong emphasis on teamwork and professional / respectful communications with teammates and customers.
Qualifications :
- No experience required.
- Demonstrable customer service experience.
- Great written and verbal communicator.
- Intermediate computer skills - Able to use Word, Excel, Outlook, online portals, etc.
- Able to learn new programs, or have experience in Magaya / ACELYNK
- Detail-oriented, organized and have the ability to effectively manage multiple priorities.
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