Job Description
Job Description
We highly encourage you to apply, especially if you have insurance industry experience, which is preferable. Do you bring "sunshine" to a room when interacting with others?
Then you’re an excellent fit for the customer service representative position at our insurance company! Do you have quality skills in typing, Microsoft Word, and Excel along with proper telephone skills?
If yes, then you are just who we need to complete our team! You’ll be responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
Bilingual in English / Spanish required (English as a first language). The D.I.S.C. Assessment must be completed before an interview will be scheduled.
Compensation : $30,000
$30,000
Responsibilities :
- Find patterns in customer complaints and bring them to the team for improvement
- Respond to customer inquiries, product and service questions, and customer complaints
- Record customer interactions and follow up on their experience with our company
- Regularly meet with sales lead to receive the newest service and product knowledge
- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Qualifications :
- Excellent active listening, interpersonal, and communication skills
- Previous work in a customer-facing position
- Must have graduated high school, received a G.E.D. or equivalent
About Company
WHO WE ARE?
Every member of the Home Insurance Agency is a professional who brings distinct strengths and specialties to the agency. We work together as a team to ensure that client assets are protected.
WHAT WE DO?
Our priority is ensuring we protect client success. Whether they are seeking to expand their operations, increase technological performance, or enhance organizational effectiveness, we’re here to ensure that the process is well-protected and sustained.
Our team is experienced in a wide variety of personal & business insurance to provide peace of mind every time.
Home Insurance Agency is a full-service agency offering Homeowners, Auto, Motorcycle, Flood, Renters, Bonds, Commercial Auto, Business General Liability, Life and Health.
Customer Service Associate Full and Part Time
Customer orientation and ability to adapt/respond to different types of customers. We need someone who can aid customers, take messages, and use the phone to provide answers to clients' questions. ...
Community Outreach & Customer Service Associate
Our team of Community Outreach & Customer Service Associates is a key to this approach as we help our clients manage their fundraising needs. Community Outreach & Customer Service Associate Responsibilities:. Community Outreach & Customer Service Associate Qualifications:. We are l...
Customer Service Associate
Do you bring "sunshine" to a room when interacting with others? Then you’re an excellent fit for the customer service representative position at our insurance company! Do you have quality skills in typing, Microsoft Word, and Excel along with proper telephone skills? If yes, then you...
Verizon Customer Service Associate
Every day, the Verizon Customer Service Associate builds not only our reputation for customer service but our clients as well. Our Verizon Customer Service Associate team assists our clients in providing them with a generation of consumer’s interest or inquiry into the products or services of ...
Community Outreach & Customer Service Associate
Community Outreach & Customer Service Associate Responsibilities: Maintain knowledge of our nonprofit clients' brands, their outreach goals and initiatives Plan and run presentations with the goal of driving revenue and increasing brand awareness Provide excellent customer service to...
Verizon Customer Service Associate
We are looking to cross-train Verizon Customer Service Associate’s in the following: Management Team Development Teaching and Training of Employees Marketing and Promotions of Products Customer Relations Client Liaison Verizon Customer Service Associate’s Must Possess the Following Quali...
Pharmacy Customer Service Associate
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...
Customer Service Associate
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. Job Title: Customer Service Associate. We are hiring for both Full Time and Part TimeCustomer Service Associates. We purchase these items directly from our nonprof...
Customer Service Associate
Customer Service Associate | Walgreens. ...
Work From Home Customer Service At Appleton & Associates, Inc.
We take pride in delivering top-notch products and services to our clients, and our customer service team is at the heart of it all. As a Work From Home Customer Service Representative, you'll be the voice of Appleton & Associates, Inc. We're on the lookout for passionate individuals to join our...