Responsibilities
- Manage aplex book of businessprised of clients with various lines of business with advanced program structures
- Responsible for acting as the primary contact between clients and trading partners and retaining clients through customer service which includes open, timely, and clearmunication channels with clients, producers, and internal partners.
- Development, oversight, and coordination of client strategy, placement, and service plans
- Provide technical expertise in analyzing client needs, coverage forms, quotations, and value-added services
- Prepare submissions to carriers including applications, loss analysis and other relevant information following World's professional standards while coordinating with Placement Specialists and responding to questions during the placement process
- Analyze quotations and coverageparisons for proper coverages, terms and conditions
- Prepare final client Proposals incorporating program rmendations
- Oversight of timely delivery of confirmation of coverage, policies, endorsements, and audits as applicable
- Identify problems, summarize, and develop strategic solutions with the client by incorporating thepany's culture and values in our rmended strategic solutions
- As needed, prepare reports including yet not limited to open items, reporting forms, stewardship, etc.
- Provide daily consultation to clients including, guidance on submitting first reports of claims, contract review, policy changes, and available World products, services, and resources
- Direct work of Associate Account Managers and Shared Services
- Maintain a high degree of accuracy in agency management systems and adherence to workflows and professional standards
Qualifications
- Bachelor's degree or equivalent work experience, preferred
- 10+mercial Account Management ormercial Underwriting experience required at minimum
- Property & Casualty License required
- Strong functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates.
Must be proficient in Excel, Word, and other MS Office products
- Maintain effective relationships with clients, co-workers, and trading partners. Ability to work in a team environment
- Keep informed regarding industry information, new product information, coverage, and technology to continuously improve knowledge and performance
- Strong written, oral, and interpersonalmunication skills
- Strong problem solving and critical thinking skills
- Ability to carry outplex tasks with many concrete and abstract variables
- Ability to work in a fast-paced environment with minimal instruction and a high degree of accuracy and attention to detail
- Speaks Hindi or Gujarati
- Ideal candidate will have extensive knowledge of the hospitality industry
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and ourmunity to flourish.
WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.
In addition, WIA makes reasonable amodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the amodation would impose an undue hardship on the operation of our business. Job ID 7JAThdEOsdVw
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