Benefits :
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
PURPOSE : Work and execute on all aspects of front office operations, offer consistent and friendly customer services in accord with company goals and guidelines, provide administrative support to all areas of the business and maintains contact with estimators
SAFETY : All employees are required to conduct themselves in a safe manner at all times to ensure the safety of themselves, customers and the crew, as set forth in The Brothers that just do Gutters Safety Manual.
All employees must have a clear understanding of jobsite safety. Everyone is responsible for safety.
CAPABILITIES
- Arrive on time and ready to work
- Working knowledge of office technology- computers, MS Office, etc
- Ability to learn and accept feedback, positive and corrective
- Pleasant and courteous on the phone
- Be organized. Have good communication skills
- Valid driver's license
General Overview of Responsibilities :
- Filing, copying, faxing, correspondence, order supplies, etc.
- Assist colleagues : office staff and foreman.
- Answer phones, distribute messages, follow-up on phone messages. Represent our company in a professional manner, most likely being the first person the customer comes in contact with.
Answer any questions, paving the way for the estimator.
- Schedule estimate appointments.
- Send pre-appointment materials introducing company.
- Write time and date of estimate as a reminder for the customer. File lead sheets.
- After job is scheduled, send scheduling packets to customer. Request contract and / or monies, color selection, and lead info.
- Send Thank you for Referral gifts, and document.
- Update and maintain customer database.
- Process credit card payments.
- Type proposals and job scopes on occasion.
- Cost Accounting : Job Costing, Foreman Summary, and 50% Jobs.
- Marketing : research, trace, print, and mail Neighborhood Cards.
- Keep office items stocked and support shop inventory management
Compensation : $30,000.00 - $35,000.00 per year plus bonus
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.
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