Retail Customer Service Representative

Divergent Drive Inc
Fairfax, VA, US
Full-time

Job Description

Job Description

Divergent Drive is the most successful and innovative inside sales provider in the Tysons Corner area. Our customer-friendly approach and innovative clientele is the best solution for our customers.

We are looking for someone with an amazing work ethic, a great student mentality, and an awesome student mentality. We are also looking for individuals who bring vision, creativity, and energy to a highly competitive work environment and quickly excel and grow within our business.

Duties :

  • Active listening skills and effective communication strategies
  • How to identify and defuse challenging customer behavior
  • An awareness of the core processes and best practices used in service and support
  • Master the product knowledge for our clientele
  • One-on-one sales-based interactions with customers

Key Requirements :

  • Outstanding customer service priority
  • Teamwork-oriented and lively attitude throughout the work environment
  • Critical thinking and solution-oriented skills
  • Become familiar with product information understand features and benefits of your product
  • Meeting or exceeding goals through impeccable work ethic
  • Demonstrate knowledge of products and services and use this knowledge to establish customer rapport

Advancement is based on performance.

Persons with Experience in the following areas should apply :

Retail, full-time, retail associate, management, office manager, customer service representative, leadership, communications, retail salesperson, customer service, marketing, customer service sales, field sales representative, account manager, inside sales, outside sales, direct sales.

30+ days ago
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