Account Coordinator, Personal Risk Insurance (NH/ VT hybrid or remote)

NFP Corp

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Who We Are

Summary of Role :

This is a support role, requiring the Account coordinator to assist the account teams by providing basic administrative and support functions in the team's day-to-day servicing of clients.

This is a full-time opportunity working a hybrid schedule from our Wolfeboro, NH, Morrisville, VT or St. Johnsbury, VT offices.

A fully remote schedule may be considered for experienced candidates.

Essential Duties and Responsibilities :

• Assist a team of Account Managers with daily or routine responsibilities in processing endorsements, creating evidence of insurance and automobile identification cards and direct bill reconciliations
• Will liaise with external carriers and escrow companies
• Inputs changes (such as renewals) and files various items electronically in EPIC document management system
• Follow up with the insurance companies for outstanding policy endorsements, etc.
• Prepares I.D. cards, evidence of insurance, applications, binders and cancellations under the direction of Account Manager or Account Executive
• Maintains suspense file both electronic and manual for various correspondence and endorsements
• Processes premium and non-premium endorsements
• Will assist on various projects as needed and assign by Department Manager
• Matches mail, i.e. policies, endorsements, pending mail, copies

Knowledge, Skills, and / or Abilities :

• Good written and verbal communication skills
• Self-confident to make sound independent decisions
• Ability to successfully interact with a variety of people
• Team player, adaptive to mentoring and continual learning
• Must be able to read, analyze and reconcile financial reports.
• Possess good analytical and problem solving skills
• Attention to details
• May be required to work overtime as necessary

Education and / or Experience :

• High School or equivalent;
• More than 2 years related experience and / or training; or equivalent combination of education and experience.

Certificates, Licenses, Registration :

P&C License is not required to start but will need to have within 6 months of employment.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more.

Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.

NFP is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law.

The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

It’s expected that all of our employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.