Search jobs > Garland, TX > Customer manager mid
A company is looking for a Mid-Market Customer Success Manager to manage commercial customer accounts and drive product adoption.
Key ResponsibilitiesManage engagement and success for 30-50 mid-market customers leveraging AI in their industriesAct as a trusted advisor to drive product adoption and customer satisfactionCollaborate with sales, support, product, and engineering teams to enhance customer experiences and influence the product roadmapRequired Qualifications2-4 years of experience in Customer Success Management, Account Management, or a similar roleProven track record of achieving commercial targets in a SaaS environmentExperience managing complex accounts and renewalsAbility to prioritize accounts and manage time effectivelyExperience in a startup environment and willingness to contribute to team processes
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