Job Description
Job Description
We are in search of a diligent Receptionist to join our team located in Toms River, New Jersey. As a Receptionist, you will be the first point of contact for our company, helping to support a broad range of administrative tasks, from managing inquiries, arranging travel plans, to maintaining accurate customer records.
This role offers a long-term contract employment opportunity in the Admin / Operations industry.
Responsibilities :
- Be the first point of contact for visitors and office tenants, providing a warm, detail oriented greeting and answering any inquiries.
- Manage customer service tasks such as processing requests, resolving complaints, and providing detailed information as needed.
- Handle administrative support tasks, including shipping, planning events, coordinating services, and maintaining logs.
- Assist with arranging and confirming recreational, dining, and / or business activities for visitors and tenants.
- Monitor customer accounts and take appropriate action based on their status.
- Maintain precise records of service requests and visitor requests.
- Perform receptionist duties such as answering inbound calls and managing correspondence.
- Use Microsoft Excel, Word, and Outlook to perform various office functions.
- Assist with travel arrangements and transportation services as needed.
- Work flexibly, adapting to office needs and working schedules.
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Proven experience in customer service, with strong interpersonal skills
- Ability to manage office functions such as correspondence, shipping, and maintaining logs
- Experience in handling inbound calls and managing complaints with professionalism
- Proficiency in planning, organizing, and managing reservations and travel arrangements
- Capability to perform receptionist duties, ensuring security and managing property
- Experience in coordinating facility operations and transportation services
- Ability to work with R Code and develop validation plans
- Experience in catering services would be advantageous
- Previous experience with tenant relations and property management
- Knowledge of Microsoft Excel for operations and planning tasks.
5 days ago