General Manager

San Francisco Bay Area, California - Relocation is required

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

$100,000 - $135,000 base salary plus bonus structure with a target of 35% of base salary

About Us :

Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 30 locations in 10 states, boasting a dedicated team of over 2,000 members.

Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth.

We pride ourselves on our innovative solutions and customer-centric approach, making us a trusted choice for homeowners.

As we continue to expand, we seek a dynamic General Manager to lead our teams and uphold our mission of excellence.

Job Overview :

The General Manager will oversee the daily operations of our San Francisco location, ensuring that all departments work efficiently to meet the needs of our customers.

This role requires a hands-on leader who is not only strategic but also able to lead and coach successful behavior and operations.

The ideal candidate will have a strong background in managing teams, financial acumen, and a passion for delivering outstanding customer service.

Key Responsibilities :

• Leadership : Lead, mentor, and manage a team of service, sales, and install technicians, office staff, and other personnel to ensure the delivery of high-quality services.
• Operational Oversight : Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes.
• Financial Management : Manage the company's budget, monitor financial performance, and work to improve profitability through cost-effective strategies and revenue growth initiatives.
• Customer Satisfaction : Maintain and enhance customer relationships by ensuring prompt, professional, and quality service.

Handle customer escalations and implement solutions to improve customer satisfaction.

Qualifications :

• Experience : 5+ years of management experience in a service-based industry, preferably in home services, construction, or similar fields.
• Education : Bachelor's degree in Business Administration, Management, or a related field / equivalent experience is preferred.
• Skills : Strong leadership and team-building skills, excellent communication abilities, and a solid understanding of financial management.
• Attributes : Results-driven, customer-focused, with a strategic mindset and the ability to adapt to changing business environments.

Pre-employment background check & drug test.

How to Apply :

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role.

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