Program Director- CrisisCare Center

Posting Details

Job Details

Description

Competitive Salary!

• Premium Medical, Dental & Vision Benefits with Zero Cost Options!
• Retirement Savings Program with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• 33 Paid Days Off 1st year!
• Company-Paid Professional Development and CEUs

The CrisisCare Center Program Director in coordination with the Vice President of the CrisisCare Center, will be responsible for overseeing all aspects of program development, implementation, and management to ensure the highest quality of care for individuals experiencing psychiatric crises.

This role requires strong leadership, clinical expertise, and a commitment to fostering a supportive and therapeutic environment for both clients and staff.

The Program Director plays a crucial role in ensuring that individuals in crisis receive timely and compassionate care while promoting a culture of excellence and innovation within the organization.

Key responsibilities include :

• Management and oversight of 24 / 7 psychiatric urgent care and crisis stabilization units.
• Strategic planning & program development
• Clinical oversight
• Quality assurance & risk management
• Interdisciplinary collaboration
• Compliance and regulation
• Budget management
• Crisis Response

QUALIFICATIONS

E ducation :

Master's Degree in social sciences is required

KNOWLEDGE / SKILLS / ABILITIES :

Ability to lead in a CCBHC whole person team-based care environment

• Communication : Ability to convey expectations, goals, and changes within the program. Ability to hear and understand the needs of team members.
• Decision-Making : Make informed and timely decisions. Ability to weigh options, consider potential consequences, and make choices that align with the program’s objectives.
• Delegation : Able to delegate tasks and responsibilities to team members based on their skills and abilities. Trusting others to handle tasks to empower the team and allow the leaders to focus on higher-level priorities.
• Conflict Resolution : The ability to manage conflicts and disputes. Capacity to facilitate productive discussions, mediate when necessary, and find resolutions that benefit the team and organization.
• Team Building : Skilled in building motivated teams to foster a positive culture, encourage collaboration, and recognize and celebrate achievements.
• Adaptability : Be adaptable and open to change, willing to adjust strategies and plans as needed to respond to new challenges and opportunities.
• Empathy and Emotional Intelligence : Understanding and empathizing with team members' feelings and needs can improve morale and teamwork.

Ability to connect with your team on a deeper level.

• Inspiration and Motivation : Inspire and motivating team members to drive productivity and creativity. Rally the team around a shared vision and provide encouragement when needed.
• Accountability : Ability to hold yourself and your team accountable for their actions and results. Promote responsibility and a commitment to achieving departmental goals.
• Continuous Learning : Stay updated on industry trends, management practices, and leadership techniques to continually improve your skills.
• Time Management : Efficiently manage your time and help the team prioritize tasks, deadlines and achieving departmental goals.
• Risk Management : Able to assess risks and make calculated decisions to minimize negative impacts on the program’s objectives.
• Industry knowledge : Strong knowledge of behavioral health services, treatment modalities, and regulatory requirements.
• DE&I : Demonstrated commitment to diversity, equity, and inclusion in program development and delivery.
• Analytic Thinking : Strong problem-solving abilities.
• Data Analysis : Familiarity with data analytics and program evaluation methodologies.
• Ethics : Commitment to maintaining the highest ethical standards in all aspects of the role.
• Diplomacy and Discretion : Ability to deal with sensitive issues.

EXPERIENCE :

Proven leadership experience in a program leadership role within a behavioral health or healthcare organization.

• Minimum five (5) years clinical and supervisory experience in mental health services and three (3) years administrative experience.
• Minimum of (3) years experience working in a psychiatric inpatient and / or crisis program setting.

CERTIFICATIONS / LICENSES :

• Must be licensed as an LCSW, LPC, LMFT in the State of Oklahoma
• Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office.

Proof of automobile insurance required.

CCBHC Model of Care

Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.

You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC).

This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.

Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery.

Robust CCBHC services often result in better client outcomes and quality of care due to :

• Increased access to care and crisis services
• Expanded traditional community mental health and substance use services.
• Added Care Coordination and physical health screening for mental health clients
• Greater access to Social Services for clients’ economic and social needs
• Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.

Drug-Free Workplace Policy

This job is classified as a safety-sensitive position as defined by the Oklahoma Medical Marijuana and Patient Protection Act.

Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Required

5 years :

Proven leadership experience in a program leadership role within a behavioral health or healthcare organization. Minimum five (5) years clinical and supervisory experience in mental health services and three (3) years administrative experience.

Licenses & Certifications

Required

Drivers License

LCSW

LMFT

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)