Dental Patient Coordinator

Shield Dental Care
Burke, VA, US
Part-time

Benefits / Perks

  • Flexible Scheduling
  • Competitive Compensation
  • Careers Advancement

Job Summary

The Patient Coordinator role is to assist patients in reaching their dental goals by smoothly moving them from initial contact through scheduling, consultation, and to the case presentation process.

The Patient Coordinator gives special attention to those considering or inquiring about the practice or services in order to help them become patients and support them every step of the way.

Primary Objectives

The Patient Coordinator’s primary objectives are to

  • establish and maintain a trusting and supportive relationship with patients
  • build the value of the patient’s experience and service(s)
  • process dental insurance claims on behalf of the patient
  • maximize the doctor’s schedule and production time

Required Skills

The Patient Coordinator position requires the following skills :

  • Excellent verbal and written communication skills
  • Superior interpersonal and customer service skills
  • Excellent listening skills
  • Empathy for the needs of others
  • A professional demeanor
  • An enthusiasm for helping people through dentistry
  • A good general understanding of the dental profession
  • Self-confidence
  • Superior organizational skills
  • A high level of ethics
  • 22 days ago
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